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Product Support

The ultimate service we offer is our Customer Support Program — ongoing assistance and proactive support to take your customer care process to a new level of proficiency.

 

Our goal here at Service Software is to provide you with the level of Customer Service your clients expect from you. Our company is successful only because of the clients that use our product. Therefore we strive to keep you completely satisfied with your product, whether by answering any questions you may have or by resolving any issues in a timely manner.

 

Please call 800-583-8474 and select 1 for support. We are there for you!

 

In keeping with the tradition of excellent customer service and uptime, we would like to invite you to take a Virtual Tour of the Qwest CyberCenter. This is the facility that we have chosen to host our servers that support our suite of applications.

System Requirements

Running Inspection Manager requires that you use Google Chrome, Firefox, or Microsoft Edge as your internet browser.

Chrome

Firefox

Microsoft Edge

Inspection Manager Mobile Requirements (Intuitive Inspections)

When purchasing new devices, we recommend that you get the latest and greatest or the previous version of the latest devices available to ensure that your device is supported.

iPhone:

  • Your device must be running iOS 10 or higher
    • This is the minimum iOS version supported

Android:

  • Supported Android devices must be running version 4.1 – 8.0
  • Please note that devices using 4.1 and some 5.0 devices may not be able to handle Intuitive Inspections due to performance reasons